Business Process
Management
We Pursue Excellence in Our Processes
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Business Process Management (BPM) is a process-centric approach for improving business performance that utilizes modeling, automation, control, measurement tools and the optimization of business activity flows.
It involves any combination of these elements, in support of enterprise goals, foundational systems, employees, customers and partners within and beyond the enterprise boundaries.
In BPM, there are no two identical applications. It requires a collaboration between consultant and customer to define the relevant problem statement and the proper BPM scope.
Modeling
Identifying, defining and making a representation of the complete process to support communication about the process. There is no single standard way to model. We excel in:
- Process Mapping
- Process Standards
- Capacity Analisis
Automation
Work done in advance to assure the smooth execution of the process instances. Often, this means writing or configuring software, but it can include other machinery or even creating signage for clarity. We excel in:
- Workflows
- Custom Apps
Control
Mechanisms to ensure that the process follow the designed course. This can be strict control and enforcement or loose control in the form of guidelines, training and manual practices.
- Governance Process
- PMO Implementation
- Audit Programs
- SOP Writing
Measurement
The efforts to determine quantitatively and analyzing how well the process is working for serving the needs of customers. We excel in:
- Data Collections Tools
- Metrics Assessments
- Dashboard Design
- Visualization
Optimization
The ongoing activities that build over time to steadily improve the measures of the process. Improvement is relative to the goals of the organization and ultimately for meeting the needs of customers.
- Project Implementation
- Organizational Design
As part of the BPM effort, we will deploy experienced resources each of the areas within scope. Our goal is to design clear, simple, standardize and harmonious processes throughout the organization. Our general project approach follows these steps:
- Current Situation Mapping & Business Case
- Generating the Objective, Focus Areas and Future state
- Identification of digitalization and automation opportunities
- Deployment of Implementation Teams
- Implementation of controls systems
We are here to serve
Naturally as a consulting and contracting business, we are where our customers need us, when they need us.
