BPM
Business Process Management
Business Process Management
Business Process Management (BPM) is a process-centric approach for improving business performance that utilizes modeling, automation, control, measurement tools and the optimization of business activity flows.
It involves any combination of these elements, in support of enterprise goals, foundational systems, employees, customers and partners within and beyond the enterprise boundaries.
Identifying, defining and making a representation of the complete process to support communication about the process. There is no single standard way to model. We excel in:
- Process Mapping
- Process Standards
- Capacity Analisis
Work done in advance to assure the smooth execution of the process instances. Often, this means writing or configuring software, but it can include other machinery or even creating signage for clarity. We excel in:
- Workflows
- Custom Apps
Mechanisms to ensure that the process follow the designed course. This can be strict control and enforcement or loose control in the form of guidelines, training and manual practices.
- Governance Process
- PMO Implementation
- Audit Programs
- SOP (Standard Operating Procedure) Writing
- Data Collections Tools
- Metrics Assessments
- Dashboard Design
- Visualization
The ongoing activities that build over time to steadily improve the measures of the process. Improvement is relative to the goals of the organization and ultimately for meeting the needs of customers.
- Project Implementation
- Organizational Design
- Current Situation Mapping & Business Case
- Generating the Objective, Focus Areas and Future state
- Identification of digitalization and automation opportunities
- Deployment of Implementation Teams
- Implementation of controls systems
